Shipping policy
Thank you for shopping with Mudd House Mercantile! We do our best to ship your sustainable goods quickly, responsibly, and with care.
Processing Time
All orders are processed within 1–3 business days.
Orders are not shipped or delivered on weekends or holidays.
You’ll receive an email notification once your order has shipped, including tracking information.
Shipping Rates & Delivery Estimates
We currently ship across the U.S. in the lower 48 states via USPS.
Shipping Costs:
- Orders $0–$30: $5.95 flat rate
- Orders $30.01–$75: $8 flat rate
- Free shipping is automatically applied to orders over $75.
- Free shipping doesn't combine with sales.
Estimated delivery time:
- Standard Shipping: 3–7 business days
Please note delivery estimates may vary based on your location and carrier delays.
Sustainable Packaging
We ship using eco-friendly and recyclable packaging materials whenever possible.
Less plastic, more peace of mind.
Order Tracking
Once your order ships, you'll receive a tracking link via email.
You can follow your package’s journey directly from your confirmation email.
Delayed or Lost Packages
Carrier delays can happen. If your package hasn’t arrived within 10 business days, please reach out to us at info@muddhousemercantile.com and we’ll look into it right away.
Questions?
We’re here to help.
Email us at info@muddhousemercantile.com with any questions about your order or shipping.